The AI Operations Layer for Short-Term Rentals
From messaging and escalations to cleaning tasks and reservation history, Enhanced Rentals keeps your operations organized and resilient — so your team can focus on scale, not manual work.
The AI operating layer for your rental business
Enhanced Rentals combines AI guest messaging, reservation syncing, escalations, voice assistants, and task management — creating one unified operational flow for modern short-term rental teams.
Bots in your Hostaway mailbox
AI answers real guest messages inside Hostaway across Airbnb, Booking.com and other channels — with instant replies and human escalation when needed.
Data that never disappears
Continuous syncing ensures reservations stay available — even if you disable or archive properties in Hostaway. Ideal for finance, reporting, audits, and owner relations.
Cleaning & maintenance that runs itself
Smart task proposals from reservation data + AI-generated tasks from guest conversations. Assign cleaners & managers without using Breezeway or Notion.
Escalations sent to the right team
Urgent, sensitive, or complex messages are routed to Slack with full reservation context — ensuring the right humans take over immediately.
AI hotline for guest FAQs
Guests can call or message your AI assistant to get instant check-in info, Wi-Fi, rules, or troubleshooting — with automatic escalation to humans when needed.
Messaging, tasks & data in one place
Enhanced Rentals replaces the patchwork of inbox tools, task apps, voice bots, and spreadsheets — giving your team one centralized operations layer.
Set up in minutes — not weeks
Enhanced Rentals is designed for fast, zero-friction onboarding. Connect your PMS, enable AI, and let the system start improving operations immediately — no demos, complex configurations, or workflow redesigns.
One-click PMS connection
Sign in with your Hostaway API keys. We instantly sync reservations, listings, guest conversations, and historical data — including archived properties.
AI handles messages immediately
Enable AI Agents on selected inboxes. They begin answering FAQs, following your rules, and escalating edge cases — all inside your Hostaway mailbox.
Tasks generate themselves
Cleaning and maintenance tasks are proposed from reservation data — and AI creates additional tasks directly from guest conversations. No separate tools or manual planning required.
An opinionated flow for modern short-term rentals
Enhanced Rentals connects Hostaway, Slack, and your internal task system into one flow — so guests talk once, and the right people and processes are triggered automatically.
The right channel, every time
When AI detects urgency or complexity, it posts to Slack with full context — tagging the right team or channel so humans jump in fast, without digging through the PMS inbox.
Talk where guests already are
AI answers directly inside your Hostaway mailbox, across Airbnb, Booking.com and other channels — no extra apps or logins for guests, and no fragmented tools for your team.
FAQs first, escalation when needed
Guests can reach AI via text or voice for instant answers to common questions. When confidence is low or the topic is sensitive, the assistant escalates automatically to your human team.
From message to action
Issues detected in conversations become structured tasks for cleaning, maintenance, or coordination — assigned to the right people and tracked until done, not lost in chats.
Two pillars, one operations layer
Enhanced Rentals combines AI bots (voice and text) with a built-in task system — all sitting on top of your existing PMS, starting with Hostaway. Messages turn into actions without changing how your team works today.
Inbox and hotline that don't sleep
AI Agents connect directly to your Hostaway mailbox and AI hotline. They answer FAQs, check reservation details, and follow your rules in both text and voice — escalating tricky or sensitive cases to humans in Slack or your existing channels.
Guests always talk where they already are: Airbnb, Booking.com, email, or phone. No extra apps, no new portals — just faster, consistent replies powered by your data.
From conversations to cleaning & maintenance
Reservation data is turned into smart task proposals for turnovers, mid-stay services, and inspections. On top of that, AI can create tasks directly from guest messages — e.g. leaks, broken keys, late check-outs — with the right property and priority already filled in.
Your team can still plan manually when needed, but routine work is generated, assigned, and tracked in one place instead of chats, spreadsheets, or separate tools like standalone task apps.
Works with the tools you already use
Enhanced Rentals sits on top of your existing setup — starting with Hostaway — and integrates seamlessly with your team tools and guest support channels.
Simple, transparent pricing
One plan. Everything included. Scale as you grow.
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Trusted by top short-term rental operators
Enhanced Rentals is battle-tested in high-volume operations across Poland and the UAE.
“Managing operations across Polish cities and Dubai means facing a constant stream of guest questions, turnovers, and time-critical updates. Enhanced Rentals automates the repetitive work, sends escalations to Slack with full context, and keeps cleaning and maintenance tasks synchronized. Hundreds of daily actions happen without manual coordination — and thousands of guests receive consistent, fast support.”