AI voice & chat for rental operators

Your customers always get an answer.
Your team handles only what matters.

Enhanced Rentals handles guest calls and messages 24/7 — answering instantly, and letting your team join live calls from any browser when it matters.

14-day free trialNo credit cardLive in minutesConnect your existing tools

Watch the 2-minute demo — a real after-hours guest call, handled end to end.

Works with

HostawayPMS
SlackEscalations
MS TeamsEscalations
HubSpotCRM
HelpdeskSupport

What we do

Everything your team needs.
Nothing they have to do manually.

AI Voice Hotline01

AI answers every call, 24/7

Provision a phone number and go live with an AI voice assistant trained on your knowledge base. Works for any vertical — no PMS required. Escalates to your team on Slack when a human is needed.

AI Chat Bots02

Guest messaging, automated

AI handles routine guest questions instantly across all booking channels. Connect Hostaway to make replies reservation-aware — the right answer for the right guest, automatically.

Escalations03

Human takeover — from any browser, in seconds

When AI can't handle it, your team gets a Slack or MS Teams alert with full context. For live calls, they can join directly from a browser — no phone number, no app. Just click and talk, with the full transcript already on screen.

Operations04

Cleaning & maintenance, coordinated

Schedule turnovers, assign work to service teams, require photo-verified checklists, and deliver access codes automatically on task day. No WhatsApp chains, no manual follow-up.

How it works

Live in minutes.
Not weeks.

No demos, no sales calls, no engineering required. Sign up and go live the same day.

01

Create AI assistants

Set up your AI assistant with your property rules and knowledge base. It starts handling customer questions immediately — no training, no complex configuration.

02

Configure escalations

When a customer needs a human, escalations go to Slack or MS Teams with full conversation context — so your team can act without chasing details.

03

Connect Hostaway (optional)

Sync Hostaway to match guests to reservations automatically. Replies become reservation-aware — the AI knows who is arriving, what property they booked, and when.

04

Add voice (optional)

Upgrade to Growth to provision a phone number and activate the AI voice hotline. Customers call one number — the AI answers, handles routine questions, and escalates when needed.

Start with AI chat and escalations — add Hostaway and voice when you need them.

Live demo

Call it yourself.
Right now, for free.

These are real AI hotlines running on Enhanced Rentals infrastructure. Call any number to see what the hotline is capable of.

🇩🇪German

Germany

+49 6227 393 4975

Simulates a short-term rental operator's hotline — asks about your reservation, answers property questions, and escalates complex issues.

Call now
🇵🇱Polish

Poland

+48 732 071 294

A property management demo in Polish — handles tenant enquiries, maintenance requests, and after-hours calls without a human on standby.

Call now
🇺🇸English

United States

+1 (740) 619-7865

An English-language rental hotline demo — greets callers, answers FAQs about the property, and routes urgent issues to the right person.

Call now
Standard call rates apply. No account needed — just dial and listen.

Hostaway integration

Works standalone.
Gets smarter with Hostaway.

Enhanced Rentals runs without a PMS — AI voice and chat work out of the box. Connect Hostaway to unlock reservation-aware replies, guest identification on calls, and property context for every interaction.

  • Reservation-aware replies — AI knows the guest's booking before it responds
  • Caller identification — match inbound calls to active reservations
  • Real-time sync — reservation changes reflect in AI context immediately
  • 1-click connection from your Enhanced Rentals settings
Integrations
Hostaway PMS
Reservation sync, guest data, property context
Optional
Slack
Escalation alerts with full conversation context
Live
MS Teams
Escalation alerts and team notifications
Live
Phone numbers
Local numbers — PL, AE, US, DE
Live

Trusted by operators

Managing operations across Polish cities and Dubai means facing a constant stream of guest questions, turnovers, and time-critical updates. Enhanced Rentals automates the repetitive work, sends escalations to Slack with full context, and keeps cleaning and maintenance tasks synchronized. Hundreds of daily actions happen without manual coordination — and thousands of guests receive consistent, fast support.
RENTUJEMY
Short-term rental operator · Poland & Dubai
24/7
Guest coverage
< 1min
Escalation time
€299/mo
Predictable pricing

Platform

Enhanced Platform

The AI operator brain. One flat fee. Pick a vertical and add modules priced per unit.

Base plan

Enhanced Platform

€299 / month

Flat fee

Start Free Trial
• AI chat bots for customer messaging
• Automated, context- and knowledge-base-aware replies
• Multi-language AI assistant support
• Knowledge base editor
• 3 AI voice hotlines included
• Simple forwarding hotlines
• Escalations to Slack, phone, MS Teams
• Escalation support rooms
• Self-improving bot instruction proposals
• Call & chat transcripts
• Unlimited AI assistants
• Unlimited team members
• Phone number provisioning
• Additional hotlines: €29 / month each

Vertical · Short-Term Rentals

STR — what's included & what's added

Sign up for Enhanced Platform and pick STR as your vertical. The STR AI base plan is included. Add modules below per property when you need them.

STR vertical · Base Plan

STR AI — Base Plan

Included in Enhanced Platform when you pick STR as your vertical

Properties 1 — 30
FREE

First 30 properties included at no extra cost

Property 31 onwards
€10 / property / month

Per additional property beyond the included 30

• Hostaway connection & reservation sync
• Property-aware AI bot context
• Guest identification on voice calls
• Multi-channel messaging (Airbnb, Booking.com, WhatsApp via Hostaway)
• Reservation-aware replies for every booking
• STR-specific knowledge base templates

Add modules — priced per property from property #1

STR module

Operations

+€10 / property / month
What's included
• Cleaning & maintenance scheduling
• Photo-verified task checklists
• Auto-assignment to service teams
• Access code delivery per worker

STR module

Payouts (integration with Zoho Books)

+€10 / property / month
What's included
• Owner payout statements
• Automated revenue split & deductions
• PDF statements for the owner's accountant
• Per-property reconciliation

STR module

Owner Portal

+€5 / property / month
What's included
• Owner-facing statements & reports
• Reservation visibility for owners
• Branded owner communication
• Per-owner login & permissions
Works without Hostaway. AI chat and escalations run standalone. Connect Hostaway to unlock reservation-aware replies, guest identification on voice calls, and property context. STR modules require Hostaway.

All prices exclude VAT.

More verticals coming soon. Volume pricing for large portfolios — contact sales.

For Hostaway operators · Poland & Germany

Get a free consultation

Tell us about your portfolio. Damian (PL) or Sefa (DE) will confirm a slot within one business day — no pitch, just a conversation about whether this fits.

Only for Hostaway operators with 5+ properties. Your details go directly into our CRM and are never shared.

Ready to let AI handle
your calls and messages?

14-day free trial. No credit card. Live in minutes.

See pricing
No setup feesCancel any timeWorks with or without Hostaway