AI voice & chat for rental operators

Your customers always get an answer.
Your team handles only what matters.

Enhanced Rentals handles guest calls and messages 24/7 — answering instantly, and letting your team join live calls from any browser when it matters.

See how it works
14-day free trialNo credit cardLive in minutesConnect your existing tools
AI Assistant — Apartment Mokotów 12
Marta K. · Booking.com · Check-in today
Active
Hi, I arrived at the apartment but the code you sent doesn't work on the door. I've tried 3 times.
Marta · 22:14
AI
Hi Marta! I can see your reservation for Apartment Mokotów 12 — your check-in is today. Let me check your access code right away.
AI Assistant · 22:14
AI
Your code is 4821#. Make sure to press # after the digits. If it still doesn't work, I'm escalating to your host right now.
AI Assistant · 22:14
Still not working :(
Marta · 22:15
AI
I've escalated this to your host. They'll reach you within minutes. I'm sorry for the trouble, Marta.
Escalated to team · 22:15
S
#guest-escalations
ER
Enhanced Rentals22:15
🔔 New escalation
Guest: Marta Kowalska
Property: Apartment Mokotów 12
Issue: Access code not working
Today
Messages handled by AI48
Escalations2
Avg. response time< 3s

Works with

HostawayPMS
SlackEscalations
MS TeamsEscalations
HubSpotCRM
HelpdeskSupport

What we do

Everything your team needs.
Nothing they have to do manually.

AI Voice Hotline01

AI answers every call, 24/7

Provision a phone number and go live with an AI voice assistant trained on your knowledge base. Works for any vertical — no PMS required. Escalates to your team on Slack when a human is needed.

AI Chat Bots02

Guest messaging, automated

AI handles routine guest questions instantly across all booking channels. Connect Hostaway to make replies reservation-aware — the right answer for the right guest, automatically.

Escalations03

Human takeover — from any browser, in seconds

When AI can't handle it, your team gets a Slack or MS Teams alert with full context. For live calls, they can join directly from a browser — no phone number, no app. Just click and talk, with the full transcript already on screen.

Operations04

Cleaning & maintenance, coordinated

Schedule turnovers, assign work to service teams, require photo-verified checklists, and deliver access codes automatically on task day. No WhatsApp chains, no manual follow-up.

How it works

Live in minutes.
Not weeks.

No demos, no sales calls, no engineering required. Sign up and go live the same day.

01

Create AI assistants

Set up your AI assistant with your property rules and knowledge base. It starts handling customer questions immediately — no training, no complex configuration.

02

Configure escalations

When a customer needs a human, escalations go to Slack or MS Teams with full conversation context — so your team can act without chasing details.

03

Connect Hostaway (optional)

Sync Hostaway to match guests to reservations automatically. Replies become reservation-aware — the AI knows who is arriving, what property they booked, and when.

04

Add voice (optional)

Upgrade to Growth to provision a phone number and activate the AI voice hotline. Customers call one number — the AI answers, handles routine questions, and escalates when needed.

Start with AI chat and escalations — add Hostaway and voice when you need them.

Hostaway integration

Works standalone.
Gets smarter with Hostaway.

Enhanced Rentals runs without a PMS — AI voice and chat work out of the box. Connect Hostaway to unlock reservation-aware replies, guest identification on calls, and property context for every interaction.

  • Reservation-aware replies — AI knows the guest's booking before it responds
  • Caller identification — match inbound calls to active reservations
  • Real-time sync — reservation changes reflect in AI context immediately
  • 1-click connection from your Enhanced Rentals settings
Integrations
Hostaway PMS
Reservation sync, guest data, property context
Optional
Slack
Escalation alerts with full conversation context
Live
MS Teams
Escalation alerts and team notifications
Live
Phone numbers
Local numbers — PL, AE, US, DE
Live

Trusted by operators

Managing operations across Polish cities and Dubai means facing a constant stream of guest questions, turnovers, and time-critical updates. Enhanced Rentals automates the repetitive work, sends escalations to Slack with full context, and keeps cleaning and maintenance tasks synchronized. Hundreds of daily actions happen without manual coordination — and thousands of guests receive consistent, fast support.
RENTUJEMY
Short-term rental operator · Poland & Dubai
24/7
Guest coverage
< 1min
Escalation time
€35/prop
All-in pricing

Standalone product

AI Hotline

A voice AI for any business. No PMS required — just add your knowledge base and go live.

€29 / month

1 phone number included · fair use

• AI voice assistant from your knowledge base
• Escalations to Slack
• 1 phone number (PL, AE, US, DE)
• No Hostaway required
• Any vertical
• Unlimited team members

Property management

Simple, transparent pricing

Start with AI guest communication. Add voice hotlines, operations, and owner tools as you grow.

AI

Starter

€19 / month

Up to 5 properties

• AI chat bots for guest messaging
• Automated replies
• Escalations to Slack, phone, MS Teams
• Up to 5 properties
• Unlimited team members
Start Free Trial

AI ⭐

Growth

€20 / property / month

Unlimited properties

• Everything in Starter
• 3 AI voice hotlines included
• +€29 / additional hotline
• Phone numbers (PL, AE, US, DE)
• Unlimited AI assistants
Start Free Trial

Add-on

Operations

€5 / property / month

Requires AI Starter or Growth

• Cleaning & maintenance scheduling
• Photo-verified task checklists
• Auto-assignment to service teams
• Access code delivery per worker
Add Operations

Add-on

Owner Portal

€10 / property / month

Requires AI Starter or Growth

• Owner-facing statements & reports
• Payout summaries per property
• Reservation visibility for owners
• Branded owner communication
Add Owner Portal
Works without Hostaway. AI chat and escalations run standalone. Connect Hostaway to unlock reservation-aware replies, guest identification on voice calls, and property context.
Volume pricing available for large portfolios. Contact sales

Ready to let AI handle
your calls and messages?

14-day free trial. No credit card. Live in minutes.

See pricing
No setup feesCancel any timeWorks with or without Hostaway