Pricing
€199 per AI colleague.
People behind it, when you want them.
No tiers. No per-property line. No setup fee. No usage charges. Hire one colleague or both; the bill is the number of colleagues times €199. Want our team to take the escalations too? Add the Human Colleague for €2,000 / month. All prices exclude VAT.
14-day free trial, no credit card.
Two colleagues
Either, or both. They cost the same because the price is per colleague — the difference is the job, never the bill.
Guest Assistant
Front-line guest support for apartments — chat + voice
Answers every guest message and call across your apartments, 24/7 — reservation-aware, and hands off to your team the moment a human is needed.
- Auto-replies to guest messages on every channel — Airbnb, Booking.com, WhatsApp, direct — personalized from the guest's own reservation
- Picks up the phone and talks to the guest — a real voice conversation on your own AI hotline, 24/7
- Escalates to your human team the moment it should, with the full conversation attached
- Creates maintenance and cleaning follow-up tasks from what the guest reports
Team Assistant
Internal Slack copilot for your ops team
Lives in your Slack and answers your team's questions about reservations, guests, properties, and past calls — using real data, never guessing.
- Lives in your Slack — ask it anything about the business
- Looks up reservations and answers on demand
- Reads and updates your knowledge base
- Creates and routes tasks to the right person
Both together: €398 a month — two colleagues at the list price, not a bundle.
Add people
Human Colleague
People from our team who take over when the AI hands a guest on — so your team only hears about what needs someone on site.
- Takes every escalation the AI hands over — calls and messages, with the full conversation already read
- Calms the guest down and solves it remotely: access problems, complaints, date-change and refund requests
- Decides within the rules you set — and asks you before anything past your limit
- Books the cleaner or technician as a task in your system, with the guest's details attached
- Calls your on-call person only when someone has to physically go there
- • Remote only — nobody from our team goes on site
- • No refunds or compensation past the limit you set
- • Workload agreed with you at onboarding, sized to your portfolio
What one colleague handles
- Messages
- ~30 a day
- Calls
- ~10 a day
- Hours
- All of them
Busier than one person's day? It keeps answering — and we tell you when it's time to hire a second.
A human agent handles ~40 conversations a day and costs €2,000+/month. Your AI colleague does the same — around the clock — for €199.
More than ~200 apartments
Owner Relations, Back-office, raw MCP write, unlimited colleagues, annual terms, process optimization.
- • Owner Relations & Back-office colleagues
- • Raw MCP write — arbitrary tool access for your own AI
- • Unlimited colleagues, annual terms
- • Process optimization — we install the operating playbook
Under your own name
Your number, your domain, your words. White-label runs on the same platform with your brand in front of it, priced per colleague on custom terms.
We also run Guest Assistant for Hotels, Airbnb Inquiries, Receptionist, Custom Assistant and Leads / Sales on request, at the same €199.
Talk to us →Questions people actually ask
- Is there a setup fee?
- No. Onboarding is included, in every lane — self-serve and sales-led. We help you connect your PMS, seed the knowledge base and get the first colleague live.
- What counts as one colleague?
- One hired role, running on whatever channels it supports. The Guest Assistant answering your inbox AND your phone is one colleague, not two.
- What happens if we go past the workload spec?
- Busier than one person's day? It keeps answering — and we tell you when it's time to hire a second.
- What does the Human Colleague add?
- People from our team who take the escalations the AI hands over — so your own team only hears about what needs someone on site. €2,000 / month on top of your AI colleagues, remote only, workload agreed at onboarding.
- Do we have to commit for a year?
- No. It is monthly, cancel any time. Annual prepay is available if you want it — twelve months for the price of ten.
- Do you work with our PMS?
- Hostaway, deeply. That is the one we integrate with, and we would rather say so than half-support four. The Team Assistant and the phone line work without any PMS at all.
- What about VAT?
- All prices exclude VAT. Polish customers are invoiced in PLN, German customers in EUR by Enhanced Rentals GmbH.