Comparison
Enhanced Rentals vs Retell AI
Retell AI is voice infrastructure you build on. Enhanced Rentals is the finished STR product — voice + chat + Hostaway + playbook, configured for you.
At a glance
| Retell AI | Enhanced Rentals | |
|---|---|---|
| Product shape | Voice-AI infrastructure (build-your-own) | Vertical product for STR operators |
| Audience | Developers + product teams | STR operators |
| Setup | Write prompts, wire tools, host your KB | Instant — connect Hostaway and you're live |
| STR knowledge | None — generic voice infra | Built on RENTUJEMY's 300+ apartment playbook |
| PMS (Hostaway) integration | You build it | Native — instant, one-click connect |
| Browser call takeover | You build it | Native, included |
| Chat / messaging | Voice only | Voice + chat, native |
| Improvement loop | You build it | Native, weekly, operator-approved |
| Pricing model | Per-minute (~$0.07–0.31/min) | €299/mo flat |
| Time to live | Weeks–months (needs a developer) | One day |
When Retell AI is the better fit
- You have engineering capacity — a dev + 4–6 weeks to build the integration
- You're building a custom product, not running an STR operation
- STR isn't your only use case — you want an industry-agnostic voice layer
- You need low-level control over the voice infrastructure
When Enhanced Rentals is the better fit
- ✓You're an STR operator with 5+ properties and no dev team (and don't want one)
- ✓You want something working in 30 days, not infrastructure to assemble
- ✓You want a playbook, not just a prompt — configured from 300+ apartments
- ✓Hostaway + multi-channel + the transcript-driven improvement loop, included
Retell is excellent infrastructure — we run on voice infra ourselves (LiveKit). We don't compete on the underlying voice layer; we're the STR product built on top of it.
The AI hotline built for hospitality
Your guests always get an answer — 24/7, with a clean handoff to your team.