Reliability

AI-native. And proven in production.

We don't bolt AI onto a dashboard as a demo. It runs real operations, every day, at scale — handling 100% of guest support across 300+ homes.

See how it holds up ↓

Real usage, not adjectives

The proof

100%
of guest support handled by AI
300+
homes live in production
99.9%
uptime, last 12 months
Since 2024
running in production

Why it holds up

Engineered to be dependable

🤝

Humans get escalated to, never cut out

When the AI isn't confident, it hands off to a person cleanly, with full context. It degrades gracefully — it never fails silently.

🔒

Per-tenant isolation by construction

Your data is scoped to you. Cross-tenant access is impossible, not just policy-prevented — the access token is the tenant.

🧱

One battle-tested core, reused everywhere

Voice, chat, the Slack copilot, and your own connected AI run on the same proven surface — so reliability compounds instead of fragmenting.

📈

Built to take load

Monitored infrastructure with health checks and automated recovery. Issues are caught and flagged — not discovered by your guests.

What happens when something goes wrong

  • The AI flags uncertainty and escalates to a human rather than guessing.
  • Operators see every interaction — nothing happens in a black box.
  • Monitoring catches issues; guests don't.

Trust & security

  • Your AI, your data, your tenant — bring your own AI, no lock-in.
  • No cross-tenant leakage — isolation is structural.
  • Read-mostly surface; the few write actions are narrow and auditable.

🇪🇺 Data protection & GDPR

Your guests' data, handled right

Reliability isn't only “it stays up” — it's that personal data is protected. We're an EU platform, built for GDPR from the ground up.

🇪🇺

EU data residency

Personal data is stored and processed in the EU — no silent transfer outside the EEA.

📄

You're the controller, we're the processor

A Data Processing Agreement is available, with a documented list of sub-processors.

🧑‍⚖️

Data-subject rights supported

Access, export, and deletion of guest data on request — and isolation means it's never commingled.

🤖

AI handles PII carefully

Conversations and transcripts are tenant-scoped; PII is flagged and contained. Your guests' data isn't training someone else's model.

See our Privacy Policy for the full detail.

Proven in production. Ready for your portfolio.

AI-native, and dependable enough to run support for hundreds of homes.

Start Free Trial