AI-native. And proven in production.
We don't bolt AI onto a dashboard as a demo. It runs real operations, every day, at scale — handling 100% of guest support across 300+ homes.
See how it holds up ↓Real usage, not adjectives
The proof
Why it holds up
Engineered to be dependable
Humans get escalated to, never cut out
When the AI isn't confident, it hands off to a person cleanly, with full context. It degrades gracefully — it never fails silently.
Per-tenant isolation by construction
Your data is scoped to you. Cross-tenant access is impossible, not just policy-prevented — the access token is the tenant.
One battle-tested core, reused everywhere
Voice, chat, the Slack copilot, and your own connected AI run on the same proven surface — so reliability compounds instead of fragmenting.
Built to take load
Monitored infrastructure with health checks and automated recovery. Issues are caught and flagged — not discovered by your guests.
What happens when something goes wrong
- The AI flags uncertainty and escalates to a human rather than guessing.
- Operators see every interaction — nothing happens in a black box.
- Monitoring catches issues; guests don't.
Trust & security
- Your AI, your data, your tenant — bring your own AI, no lock-in.
- No cross-tenant leakage — isolation is structural.
- Read-mostly surface; the few write actions are narrow and auditable.
Data protection & GDPR
Your guests' data, handled right
Reliability isn't only “it stays up” — it's that personal data is protected. We're an EU platform, built for GDPR from the ground up.
EU data residency
Personal data is stored and processed in the EU — no silent transfer outside the EEA.
You're the controller, we're the processor
A Data Processing Agreement is available, with a documented list of sub-processors.
Data-subject rights supported
Access, export, and deletion of guest data on request — and isolation means it's never commingled.
AI handles PII carefully
Conversations and transcripts are tenant-scoped; PII is flagged and contained. Your guests' data isn't training someone else's model.
See our Privacy Policy for the full detail.
Proven in production. Ready for your portfolio.
AI-native, and dependable enough to run support for hundreds of homes.
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