Corporate guests expect instant answers. AI delivers them.
Serviced apartment operators manage high expectations from corporate travellers — who check in at odd hours, ask precise questions, and expect professional service. Enhanced Rentals provides 24/7 AI voice and chat support, so every guest gets a fast, accurate answer regardless of when they arrive.
The challenge
Late check-ins and early departures
Corporate guests arrive outside office hours. Access issues, Wi-Fi questions, and building queries need immediate answers — not a callback the next morning.
High guest turnover, repetitive questions
The same questions come in with every new arrival — check-in procedures, parking, invoicing. Answering them manually wastes your team's time.
Professional service standards
Corporate clients judge the experience. An unanswered message or missed call reflects on your brand and risks losing repeat bookings.
How Enhanced Rentals helps
24/7 phone support, no staff required
A dedicated number answers every call — check-in instructions, access codes, building queries. No Hostaway required. Works from a knowledge base you configure.
Instant replies across all channels
AI handles WhatsApp, email, and booking channel messages instantly. Connect Hostaway to make replies reservation-aware — the right answer for the right guest.
Critical issues reach your team in seconds
When a guest reports a problem that needs a human, your team gets a Slack alert with the full conversation — so response time stays under a minute.
Turnovers coordinated automatically
Assign cleaning tasks between stays, require photo-verified checklists, and deliver access codes to service teams automatically on task day.
Standalone, no PMS required. Or start with AI Growth (€20/prop/mo) for full Hostaway integration. 14-day free trial, no credit card.