Coupon Codes

All coupon codes are listed under Ops → Coupons in the left navigation. The list shows each code, its discount type and value, how many times it has been used, its validity window, and whether it is active.

Click Details on any row to open the coupon details modal, which shows every reservation that used the code — including the booking ID, guest name, status, and the discount amount applied.

Click + Add Coupon on the Coupons page. You will be asked for:

• Code — the string guests enter at booking time (e.g. SUMMER25). A random code is pre-filled; you can edit it or regenerate. Codes are stored and matched case-insensitively.
• Type — Percentage (e.g. 10% off the bookable total) or Fixed amount (e.g. 100 PLN off).
• Value — for percentage, a slider from 1–30%; for fixed, a numeric amount and currency.
• Max uses (optional) — cap how many times the code can be used in total. Leave empty for unlimited.
• Checkin from / Checkout until (optional) — limit validity to reservations whose check-in falls on or after a date and whose check-out falls on or before a date.
• Properties (optional) — restrict to specific listings. If none are selected, the coupon applies to all properties.
• Guest emails (optional) — restrict to specific guest email addresses, one per line. If left empty, any guest can use the code.

The discount is applied to the bookable total excluding the cleaning fee. The cleaning fee is always charged at full price regardless of the coupon.

For percentage coupons, the discount is:

discount = (total − cleaning fee) × (percentage / 100)

For fixed amount coupons, the discount is the configured amount, capped at the discountable total if the fixed amount exceeds it.

VAT is recalculated on the discounted base rate so that all financial fields remain consistent. The guest sees the final amount due after the discount on the booking confirmation page.

A coupon can be in one of two states:

• Active — guests can apply the code at booking time, subject to any validity conditions set on the coupon.
• Disabled — the code is no longer accepted for new bookings. Coupons that have been used at least once are disabled rather than deleted so that reservation history remains intact.

Click Delete (or Disable if the coupon has been used) on the row.

• If the coupon has never been used, it is permanently deleted.
• If the coupon has been used at least once, it is deactivated — the code is rejected for future bookings, but existing reservations retain their discount.

Guests can enter a coupon code on the property listing page or on the inquiry confirmation page. The discount is shown immediately in the price breakdown before the guest completes the booking.

On the payment and booking confirmation page, the applied coupon code and discount amount are displayed alongside the total due.