Properties Module
The Properties module is the registry of every unit your team manages — addresses, photos, access info, and the tasks that keep them in shape. STR-vertical tenants get a layered set of booking features on top of that core.
Overview
Every Enhanced Rentals tenant with the Properties feature enabled gets a unit registry: address, basic facts (size, beds, capacity), door codes, check-in instructions, and the photos shared with cleaning staff and inspectors.
Two product tiers determine which tabs and actions you see:
- Property Management — registry, tasks, photos, access info. No bookings, no PMS, no channel URLs.
- STR — everything in Property Management, plus bookings, reservation calendar, channel URLs, PMS sync, performance metrics, reviews, and payouts.
Property Management vs STR
The difference comes down to whether your business handles guest bookings inside Enhanced Rentals.
| Feature | Property Management | STR |
|---|---|---|
| Property registry (add, edit) | ||
| Photos & access info | ||
| Coordination tasks per property | ||
| Door codes | ||
| Bookings & reservations | — | |
| Performance dashboard | — | |
| Reviews tab | — | |
| Calendar (reservation grid) | — | |
| Channel URLs (Airbnb, Booking, VRBO) | — | |
| PMS sync (Hostaway) | — | |
| Internet / Wi-Fi settings | — |
Property registry
The Properties list is the entry point. Each row is a unit you manage. Click into a property to see its detail tabs.
On Property Management, the list shows essentials — name, city, status. On STR, it adds occupancy stats, last booking, and links to the PMS listing.
Tasks & photos (both tiers)
Every property carries a task history and a photo set. These are the same feature regardless of tier.
- Tasks & Issues tab — every coordination task that touched the unit, with status, assignee, and outcome. See Coordination Tasks for the task lifecycle.
- Photos tab — the canonical photo set used by cleaning staff, inspectors, and (on STR) listing channels.
- Access tab — door codes, check-in instructions, post-check-in info, and parking notes. Cleaning and check-in staff see these on their mobile devices when handling a task at that property.
STR-only surfaces
On the STR vertical, the property detail page gains a set of booking-focused tabs:
- Performance — occupancy chart, ADR, revenue trends per unit.
- Reviews — guest reviews pulled from connected channels.
- Calendar — month-grid of reservations and blocks.
- Internet — Wi-Fi credentials shown to guests in their check-in flow.
- PMS — Hostaway integration; link a unit to its PMS listing and trigger sync.
Tabs you'll see
The exact tab set you see depends on your role and tier:
- Both tiers: Overview, Tasks & Issues, Photos, Access, Settings.
- STR only: Performance, Reviews, Calendar, Internet, PMS.
- Property Management without an active PMS integration: no "PMS not connected" warnings, no Import-from-PMS button, no channel URL fields.